Terms of service

Terms & Conditions

Welcome to Toy Network! By using our website or placing an order, you agree to the following terms.

Order Confirmation

• Orders are subject to stock availability and address verification.
• We may cancel COD orders if the phone number is invalid, unreachable, or the order appears suspicious.
• Orders above Rs. 10,000 remain on hold until the Rs. 1,200 advance deposit is received and verified.

COD Refusal Policy

Repeatedly refusing COD parcels without a valid reason may result in your phone number and address being blacklisted from future COD services.

Customer Support

• WhatsApp/Phone: +92 3094934136
• Email: support@toynetwork.com

Privacy Policy

At Toy Network, we respect your privacy and protect the personal information you share with us.

Information We Collect

We collect your name, shipping address, phone number, and email address when you place an order.

How We Use Your Information

• To process, verify, and deliver orders through trusted courier partners, including PostEx and DaeWoo Express.
• To send order confirmations, tracking updates, and support messages via SMS, email, or WhatsApp.
• To prevent fraud and maintain secure store operations.

Data Protection & Third Parties

We never sell, rent, or trade your personal information to third-party marketing companies. Your contact details and delivery address are shared only with trusted courier partners when necessary to deliver your order.