Privacy policy

Privacy Policy

At Toy Network, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you place an order, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and delivery address
  • Order details and payment confirmation information

How We Use Your Information

We use your information to:

  • Process, verify, and deliver your orders.
  • Confirm orders and share tracking updates.
  • Contact you regarding delivery, returns, refunds, and customer support.
  • Verify advance deposits for orders of Rs. 10,000 and above.
  • Prevent fraudulent orders and repeated COD refusals.
  • Improve our services and maintain secure store operations.

Sharing Your Information

We do not sell, rent, or trade your personal information to third-party marketing companies.

Your information may be shared with trusted service providers, including PostEx and DaeWoo Express, strictly when necessary to deliver your orders or provide requested services.

Payment & Order Verification

For high-value orders of Rs. 10,000 and above, a Rs. 1,200 advance deposit is required to confirm your order. Payment confirmation details may be used to verify the deposit and process your order.

Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Cookies & Website Usage

Our website may use cookies or similar technologies to improve browsing, understand website usage, and enhance your shopping experience. You can manage cookies through your browser settings.

Your Privacy Rights

You may contact us to request access to, correction of, or assistance with your personal information, subject to applicable requirements and legal obligations.

Third-Party Services

Our website may rely on third-party services, such as courier and payment providers. Their handling of your information may be subject to their own privacy policies and terms.

Changes to This Policy

Toy Network reserves the right to update this Privacy Policy when necessary. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Toy Network

  • WhatsApp/Phone: +92 3094934136
  • Email: support@toynetwork.com

We are committed to providing a safe, secure, and reliable shopping experience for our customers across Pakistan.